No, it isn't. But if you sign up to use our Service, you'll get a discount for exchange transactions and you'll be able to participate in our referral program.
Select the exchange direction, fill in the exchange request, specify the exchange amount and address to receive your funds after the exchange, and select the exchange type – Fixed Rate or Best Rate. Click Exchange and follow the instruction in the exchange request confirmation box. If you have any questions during the exchange process, please contact us via our online customer support chat.
We offer a two-level referral program for you to benefit from. Your profit will be a percentage of the crypto exchange transactions completed by those who use your referral link or who you invite. The more exchange transactions they make, the higher your profit will be.
Every registered user has a 5% discount on our Service rate. To use the discount, sign up and activate your account by following the link in an email we send you.
If you have already paid for the request, you cannot cancel it, but you can make a backward exchange. Our Service is automated, so we cannot freeze the transaction in the blockchain once the exchange request has been processed.
We won't be able to make a refund. The only thing we can do is give you the details of where your funds have been sent. Please be careful and check the data you enter, because you are the only one responsible for its accuracy.
Yes, you can. However, since the Service has the maximum one-time exchange limit, you can exchange any amount of cryptocurrency by starting several exchange transactions. If you have any issues during the exchange process, please contact us via our online customer support chat.
The expected time of fund receipt for any type of exchange is 5 to 30 minutes, but there can be delays due to plummeting of exchange rates or high loads of the blockchain network.
No, this is not possible. Our Service has the maximum one-time exchange limit. You can exchange any amount of cryptocurrency by starting several exchange transactions.